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PTE Help

We answer the most asked questions in PTE

Login

  • I am unable to login, what can I do?

Make sure your email address and password are correct. If you are still having issues, you can contact our customer support.
  • I don't receive the confirmation email.

You should receive a verification email with a link to click. If you’re not getting the email, check your spam or junk folder and any tabs in your inbox. Occasionally you may need to manually refresh your browser or mail app to check for new emails in your inbox.
If you are still having issues, you can contact our customer support.
  • How can I change my password?

Go to the login page, enter your email address and click on "Forgot your password?". You will receive an email with a link to change your password.
  • My email address is wrong, how can I change it?

If your email address is wrong and you don't get the confirmation email, just create another account with your correct email address.

Plan

  • What is the difference between packages from the website and plans from the mobile app?

These are the same packages. It will give you access to the same content on both the mobile app and website. Keep in mind that mobile app subscriptions are auto-renewable whereas plans from the website do not auto-renew.
  • I already bought a plan on the mobile app, do I need to pay again to access the website?

No, you don't need to pay twice! Just go to the Settings page of the PTE Success mobile app and click on "Login with PTE Success" to link your devices.
  • I bought a plan on the mobile app, how do I change my plan?

You can manage (upgrade and downgrade) your plan directly from the App Store on your iPhone or from the Play Store for android devices.
  • I bought a plan on the website, how do I change my plan?

You can upgrade your plan from your Profile page.
  • I bought a plan on the mobile app, how do I cancel?

You can manage your subscriptions (from all your apps) directly from the App Store on your iPhone or from the Play Store for android devices.
  • Can I pause my plan?

You can pause your plan for up to 2 weeks with the Silver package or up to 1 month with the Ultimate package. Only one pause is allowed during the plan's duration. Pauses are not permitted for Bronze packages.
  • My plan has renewed on the mobile app but is expired on the website.

Your devices may be out of synchronisation. Just reopen your mobile to synchronise your device. After that, your web access should be restored.

Privacy

  • Will you store my payment information?

No. All payments are securely processed using either Paypal or Stripe (for card payments). All transactions are Encrypted and PCI Compliant, so your payment information never goes through our servers!
  • Which personal information do you keep?

We store your name and email only. We or our partners use this information to give you a better experience with your preparation. Your password is encrypted so we do not have access to this. Do not share your password with anyone. Our staff will never ask you for your password!
  • How can I delete my account?

Go to the Profile page, scroll down to the bottom of the page and click on "Delete account...". Make sure to read the warning as this action is irreversible.

PTE Practice

  • Are these practice questions similar to actual exam?

Our experts have developed all questions following PTE standards and recommendations from Pearson.
  • Will I get the same questions in actual exam?

The entire question bank is uniquely designed in accordance with the PTE standards. It is unlikely you will get the same questions appearing in your official PTE exam.
  • How do I check if my answer is correct or not?

Once you filled up the answer sheet, just click on Submit to get instant results.
  • What do I do if my audio is not recording?

We recommend to use your built-in microphone or a wired external microphone. Bluetooth microphones are not recommended as they may have a delay.
We suggest you check your microphone settings. If there is an error message regarding the audio during the practice test, please take a screenshot of the same and email it to support@ptesuccess.com.au with your name and registered email address of your account.
If you are still having issues, you can contact our customer support.
  • Are PTE questions repeated?

Many PTE questions are repeated from test-to-test, but not all of them. Therefore your strategy can include training on questions of the previous exam sessions. However, you should mostly focus on improving your fluency and proficiency in English, which is the central standard to reach the highest score of 90.

  • How are PTE scores calculated in bands?

All of the PTE questions are scored in bands, but there are two grading methods depending on the exercises. The first approach consists in getting one point per correct answer, and zero points for the wrong ones. Here you do not have to worry about negative scoring.

For example, it is the case of Highlight Summary, Select Missing Word, or Multiple Choices-Single Answers, whereas the following second grading technique applies to Multiple Choices-Multiple Answers.The second method is based on partial credit, which implies you score points when you are right, but the PTE scoring software deducts some if you are incorrect. It means the bad answers cancel the points earned by the good ones. Even though some of your responses are perfect, you may end up with 0 points.

Thus beware of most the Speaking and Writing tasks, for instance, except for Answer Short Question.

  • If you score between 79 and 90, you are considered as very good, and/or an expert.
  • good for 65-79.
  • competent with 50 to 65.
  • and when below, it implies a modest or a limited level.

General Questions

  • What does PTE stand for?

PTE stands for Pearson Test of English Academic (PTE Academic). PTE Academic is a computer-based academic English language test aimed at non-native English speakers wanting to study abroad. It tests four modules of the language: Reading, Writing, Listening and Speaking. The test is a single 3 hour test session. Here is a PTE Guide for more information

  • In which country is PTE accepted?

PTE is now accepted in most countries. We request you to access the official website and find out:

πŸ‘‰ Visit PTE Official Locations. Alternatively you can learn more about PTE in Australia and PTE in Canada.
  • How can I get a good score in PTE?

  • Does PTE have negative negative marking?

Yes, some tasks have negative marking. Refer to the PTE listening module and the PTE reading module.

  • Is it hard to get 79 in PTE?

Like any other English exam, you will need to have decent English language skills. Getting a high score (65-79) in PTE is possible but will require proper preparation and a good strategy.
  • Is PTE valid for Australia PR?

Yes, PTE is recognized in Australia. It will give you 10 or 20 points depending on how much you score in your PTE Test. You should aim to get 79+ at least if you want to apply for your PR (Permanent Residency) as it becomes increasingly difficult to have the required amount of points. Nowadays, in general you should get around 75-80 points, which is not easy task.
  • Can PTE be used for canadian immigration?

No, it cannot. In this case, you should consider taking the IELTS. The only case a Canadian institution considers PTE scores is via a College or a University's administration to select a student. But, again, the PTE test is not valid to enter the Canadian immigration process. You can read this article about PTE in Canada for more information.
  • How long does it take to get PTE Result?

It usually takes one to five days from the date you completed the exam. On average, you should expect to receive your result around day two, as stated by Pearson on their website. More information available in our PTE Exam Format article.
  • Can PTE exam be rescheduled?

The opportunity to reschedule (and to cancel) your exam is open up to 72 hours or 3 days before taking it. Otherwise, you may lose your fee.

  • Can PTE results come on weekend?

Yes, PTE results can come at any day, as it is an automatic process.
  • How PTE is scored?

Your score for the PTE Academic evaluates your English level on a scale from 10 to 90.

  • If you score between 79 and 90, you are considered as very good, and/or an expert.
  • good for 65-79.
  • competent with 50 to 65.
  • and when below, it implies a modest or a limited level.

The PTE tests your performance on 20 different items types, which include tasks in the test consisting of:

  • instruction,
  • questions or prompts,
  • answer opportunities and scoring rules

According to the Pearson Pte Score Guide of June 2019. These items are developed in 70 to 91 items or exercises. Two pillars are the base of the evaluation:

  • the communicative skills, which entail listening, reading, speaking and writing, on a range of 10 to 90. This section assesses your overall control of the language. Therefore, the evaluation crosses items over each other, such as reading and speaking, listening and writing, listening and speaking, listening and reading, or reading and writing.
  • the enabling skills measure the performance level of 'your grammar, oral fluency, pronunciation, spelling, vocabulary and written discourse', on 10 to 90 points for each aptitude.

You need to know that these enabling skills do not get graded if the content or the form of your answer does not comply with the instructions. If your writing is off-topics or exceeds the number of words limit, your high-level of vocabulary or grammar does not score you any points. None of your enabling skills do in this case. When you receive your score report, you will notice a graph, which shows your performance for each of your communicative and enabling skills.

  • Where to check the official PTE exam result?

PTE Academic scores are accessed via an online account. You will receive an email notifying you once your scores are available. After you receive this, you will need to log in to the Pearson VUE account that you created to book your test.

πŸ‘‰Log in to your VUE account here
  • Which countries accept PTE for immigration?

PTE is currently only accepted for immigration in Australia. Please note that PTE General is not enough for immigration. You will need to pass the PTE Academic.

  • Does PTE result come on Saturday or Sunday?

Yes, PTE results can come at any day, as it is an automatic process.
  • Who conducts PTE?

PTE is conducted by Pearson.

  • How long is PTE valid for?

PTE is valid for 2 years.

  • Is PTE valid for nurses?

Yes it it! Applicants must achieve a minimum overall PTE Academic test score of 65 AND a minimum score of 65 in each of the four communicative skills – listening, reading, writing and speaking.

  • Where can I purchase PTE Books?

You can purchase PTE books directly on Pearson website.

πŸ‘‰ Visit Pearson Official
  • What is the difference between PTE Academic and PTE General?

PTE academic is the most popular choice. It is accepted in a wide range of Universities accross the world. PTE Academic is also approved for all Australian visa applications.
The PTE General score is accepted as a valid proof of English qualification by ministries and universities of following countries: Albania, Colombia, Czech Republic, Ecuador, Greece, Italy, Lativa, Lithuania, Mexico, Poland, Spain, Switzerland, UK, Ukraine, Estonia. πŸ‘‰ PTE General More Info

  • When to book PTE?

You can do it online at anytime. You can schedule your exam up to 24 hours before but you might get charged extra if you book at the last minute. Make sure to book at least 2-3 days before to avoid unnecessary fees.

  • How long does it take to get my PTE Results?

As per the Pearson website, you need to wait for 5 business days.

  • What score do I need for Australia Temporary Residence? (TR)

According to various other online sources, English language test scores for subclass 485 and 476 applications is an overall score of 50. You should score at least 36 in each section. (Reading, Writing, Listening, Speaking). Make sure to double check as it may change over time.

  • IELTS to PTE conversion table:

IELTS PTE
9.0 86-90
8.5 83-85
8.0 79-82
7.5 73-78
7.0 65-72
6.5 58-64
6.0 50-57
5.5 42-49
5.0 36-41
4.5 29-35

You can check this article covering the differences between IELTS and PTE

Mock Test

  • Are these mock tests similar to actual exam?

Yes, our mock tests present questions in the same order at the real test. You will have the same time limits too.
  • Can I take stop the mock test in the middle of it?

We do not recommend to leave the mock test as it will result in bias results. If you have to leave, just leave the page and your progress will be saved. You can resume your mock test later.
  • How my mock test will be scored?

We have developped powerful tools and algorithms to score your answers within seconds. Your mock test will be scored following PTE guidelines and standards.
  • I am not happy with the score I received.

If you are not happy with the score you received from the automated scoring system, you can get in touch with our customer support and we will assist you with your request.
  • What to bring at the exam?

You should carry your passport or any valid identity proof to the exam centre. You are advised to not bring expensive items. Make sure to arrive at least 30 mins earlier to avoid any problems.

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